What It Means

The age of the customer isn’t a tagline — it’s a fundamental shift in the market that is forcing companies and executives to change course. In Forrester’s What It Means podcast, we’ll examine those changes, what they mean, and what executives can do about them.

The age of the customer isn’t a tagline — it’s a fundamental shift in the market that is forcing companies and executives to change course. In Forrester’s What It Means podcast, we’ll examine those changes, what they mean, and what executives can do about them.

Episodes: 100

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The Future Of Empowered Customers

Duration: 34 min

CMOs Face Difficult Agency Decisions

Duration: 35 min

Will COVID-19 Change Virtual Care Forever?

Duration: 27 min

The Future Of Advertising

Duration: 30 min

Scaling RPA The Smart Way

Duration: 30 min

Customer Journey Mapping In A Crisis

Duration: 30 min

Is It Time To Break Up With Social Media?

Duration: 34 min

The Future Of Work Starts Now

Duration: 40 min

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